> For the complete documentation index, see [llms.txt](https://atlas.anywhere.now/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://atlas.anywhere.now/use/existing-dialogue-cloud-neo-connect-apps/web-wallboard.md).
# Use Web Wallboard
Use Web Wallboard to monitor real-time UCC status for existing Dialogue Cloud Neo (Connect) services.
Web Wallboard displays important Unified Contact Center (UCC) status information in real time. It provides a graphical dashboard for information such as available agents, calls in queue, average wait times, and selected service-level statistics.
{% hint style="info" %}
Web Wallboard is in maintenance mode and no longer receives new feature development. Existing deployments remain supported for maintenance and critical/security fixes. Web Wallboard is not available for Dialogue Cloud Neo (Unify). Use [Dialogue Workspace](/use/monitor-and-report/dialogue-workspace.md) for Unify.
{% endhint %}
## What Web Wallboard shows
The Web Wallboard dashboard displays realtime information about agents and audio-only queues for a selected UCC. It also provides up-to-date service-level agreement (SLA) statistics for that UCC.
The dashboard contains these sections:
* **Statistics Overview**: Daily statistics such as accepted conversations, missed conversations, waiting conversations, and average wait times.
* **Skill Service level overview**: Per-skill SLA percentage and realtime queue or agent statistics.
* **Agent Overview**: Agents grouped by reason code.
## Where to continue
* To understand the dashboard panels and metric definitions, see [Understand Web Wallboard statistics](/use/existing-dialogue-cloud-neo-connect-apps/web-wallboard/understand-web-wallboard-statistics.md).
* To show a specific UCC, call type, skill set, or agent presence view by URL parameter, see [Filter the Web Wallboard view](/use/existing-dialogue-cloud-neo-connect-apps/web-wallboard/filter-web-wallboard-view.md).
* To request Web Wallboard, secure access, or understand update behavior, see [Request and secure Web Wallboard](/platform-administration/maintenance-mode-applications/request-and-secure-web-wallboard.md).
---
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