> For the complete documentation index, see [llms.txt](https://atlas.anywhere.now/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://atlas.anywhere.now/use/existing-dialogue-cloud-neo-connect-apps/wallboard.md).
# Use Wallboard
Use Wallboard to monitor real-time contact center activity.
Wallboard gives supervisors and contact center teams a graphical, real-time view of current UCC activity. It shows information such as queues, skills, agents, active conversations, service levels, and reason-code activity so teams can see operational status at a glance.
Wallboard is available for existing customers who use Dialogue Cloud Neo (Connect).
{% hint style="info" %}
Wallboard is in maintenance mode and no longer receives new feature development. Existing deployments remain supported for maintenance and critical/security fixes. Wallboard is not available for Dialogue Cloud Neo (Unify). Use [Dialogue Workspace](/use/monitor-and-report/dialogue-workspace.md) for Unify.
{% endhint %}
## What you can see in Wallboard
Wallboard can show different views depending on how your organization has configured it. The supported user views in this package include queue, skill, agent, multi-UCC, statistics, and reason-code views.
Use the [Wallboard views reference](/use/existing-dialogue-cloud-neo-connect-apps/wallboard/views-reference.md) to understand what each view shows and how to interpret the main values.
## Available languages
Wallboard is available in these languages:
* Dutch
* English
* German
* French
* Spanish
* Danish
* Swedish
* Norwegian
* Italian
* Portuguese
* Hebrew
## If Wallboard does not show the expected information
If Wallboard does not start, cannot connect, or does not show expected UCC, skill, or agent information, see [Troubleshoot Wallboard](/use/existing-dialogue-cloud-neo-connect-apps/wallboard/troubleshooting.md).
For installation, authentication, and view configuration, see [Configure Wallboard](/platform-administration/maintenance-mode-applications/wallboard.md).
---
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