> For the complete documentation index, see [llms.txt](https://atlas.anywhere.now/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://atlas.anywhere.now/product-reference/readme.md).

# Product reference

Product reference, examples, and troubleshooting information for Dialogue Cloud Neo.

Use this gateway to find stable product definitions and the right configure, use, or troubleshoot guidance. For shared terminology and deployment boundaries, use the canonical [Key Terms](/key-terms.md) and [Design, Planning, and Limits](/set-up-dialogue-cloud-neo/design-planning-limits.md) pages.

For operator-console product definitions and technical reference, go to [Attendant Console](https://atlas.anywhere.now/attendant-console/).

## Choose by need

### Build or investigate a Dialogue Studio flow

Use the [Dialogue Studio example flows](/product-reference/dialogue-studio/dialogue-studio-example-flows.md) scenario gallery when you need a starter pattern. It groups 12 individual scenario pages (Basic, Advanced, Integrations, and Tricks) that each include prerequisites, an importable flow where one exists, node-by-node configuration steps, and verification steps. Use [Dialogue Studio transcript limitation after agent handoff](/product-reference/dialogue-studio/dialogue-studio-faq-and-troubleshooting.md) when an invite or transfer transcript records only the first agent.

To configure flows, go to [Via Dialogue Studio](/contact-center-configuration/building-your-callflow/via-dialogue-studio.md). For runtime investigations, go directly to [Troubleshoot Dialogue Studio](/contact-center-configuration/building-your-callflow/via-dialogue-studio/troubleshoot-dialogue-studio.md).

### Interpret Power BI Template data

Use the [Power BI Template data reference](/product-reference/reporting-and-power-bi/power-bi-template-data-reference.md) to look up calculations, tables, and source fields.

To configure the template, go to [Set up the Power BI Template](/platform-administration/reporting-administration/reporting/set-up-power-bi-template.md). To use its reports and measurements, go to [Power BI Template](/use/monitor-and-report/power-bi-template.md).


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