> For the complete documentation index, see [llms.txt](https://atlas.anywhere.now/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://atlas.anywhere.now/platform-administration/maintenance-mode-applications/wallboard/update-wallboard.md).

# Update Wallboard

Update an installed Wallboard client with the current Wallboard MSI package.

Use the current Wallboard MSI package when you update an installed local Wallboard client.

{% hint style="warning" %}
Update Wallboard during a maintenance window or low-traffic period for the affected workstation. The local client is unavailable while the update wizard runs and until Wallboard is restarted.
{% endhint %}

## Before you begin

Confirm the following before you update Wallboard:

* You have the current Wallboard MSI package from AnywhereNow or an authorized AnywhereNow partner.
* The workstation already has Wallboard installed.
* Wallboard is closed on the workstation.
* You know which UCC and default view should load after the update.

## Update the client

1. Run the current Wallboard MSI package.
2. Accept the license terms.
3. Install the Wallboard feature.
4. Finish the wizard.
5. Restart Wallboard from the shortcut.

## Validate the update

After the update:

1. Confirm that Wallboard starts from the installed shortcut.
2. Confirm that the configured UCC still loads.
3. Confirm that the expected default view still loads.
4. Confirm that the view shows current queue, skill, agent, or reason-code information for the customer's configuration.

If Wallboard does not connect or does not show expected data, use [Troubleshoot Wallboard](/use/existing-dialogue-cloud-neo-connect-apps/wallboard/troubleshooting.md).


---

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